Terms of Use
Please read these Terms of Use (“Terms”) before using the Trial Room mobile application (“App”) or related services that connect to our backend API (for example trial-room-ws.cogentsoftwares.com). By accessing or using the App, you agree to these Terms. If you do not agree, do not use the App.
1. Introduction
These Terms are a binding agreement between you and Cogent Softwares (“we,” “us,” or “our”). They apply to your use of Trial Room, including account sign-in, browsing store catalogs, AI-assisted virtual try-on, body measurement features, wishlist, and store-owner tools where available.
Our Privacy Policy explains how we collect and use personal information. These Terms and the Privacy Policy together govern your use of the service.
2. Eligibility
You must be at least 16 years old (or the minimum age required in your jurisdiction) to use the App. If you use the App on behalf of a business (for example a garment shop), you represent that you have authority to bind that business to these Terms.
The App is not directed at children under 16, and we do not knowingly offer the service to them.
3. Accounts and roles
You may sign in using methods we support, such as email or phone OTP and Google Sign-In. You agree to:
- Provide accurate information and keep your profile reasonably up to date;
- Keep your login credentials and device secure;
- Notify us promptly if you suspect unauthorized access to your account.
The App may offer different experiences for customers and store owners (and related staff roles). Features available to you depend on your role and how your organisation uses Trial Room.
You may delete your account in the App (Profile → Delete account) or as described on our account deletion page.
4. The service
Trial Room helps users preview how clothing may look using photos and AI processing. We strive to keep the App available and improving, but we do not guarantee uninterrupted or error-free operation.
We may add, change, or remove features, impose reasonable usage limits, or perform maintenance with or without notice where permitted by law.
Virtual try-on results are illustrative previews only. They are not professional fitting advice, size recommendations, or a guarantee of how a garment will fit, drape, or appear in person.
5. Acceptable use
You agree not to:
- Use the App for unlawful, harmful, harassing, or deceptive purposes;
- Upload content you do not have the right to use (including photos of others without permission);
- Upload sexually explicit, violent, hateful, or otherwise inappropriate images;
- Attempt to reverse engineer, scrape, overload, or disrupt the App or our APIs;
- Circumvent security, authentication, or access controls;
- Misrepresent your identity, role, or affiliation with a store.
We may investigate violations and suspend or terminate access where appropriate.
6. Your content
“Your content” includes photos, try-on inputs, profile information, wishlist entries, and other material you submit through the App.
You retain ownership of your content. You grant us a limited licence to host, process, display, and transmit your content solely to operate and improve the service (including AI try-on and storage of results you choose to save), and to comply with law.
You are responsible for your content and for obtaining any permissions required (for example from people appearing in photos you upload).
You may delete certain content in the App (for example individual try-ons or body measurement scans). See our data deletion page for more options.
7. Store owners
If you use owner or staff features, you are responsible for:
- Accuracy of store, product, and pricing information you publish;
- Compliance with applicable consumer, retail, and advertising laws in your region;
- How you present try-on results to customers in your shop or marketing;
- Obtaining any rights needed for product images and catalog content you upload.
We provide tools to help shops offer virtual try-on; we are not the seller of goods listed in the App unless we state otherwise in writing.
8. Intellectual property
The App, our branding, software, and documentation are owned by Cogent Softwares or our licensors and are protected by intellectual property laws. Except as expressly allowed by these Terms, you may not copy, modify, distribute, or create derivative works from our service or materials.
“Trial Room” and related logos are our trademarks. Do not use them without our prior written permission.
9. Third-party services
The App may rely on third-party services, including:
- Google Sign-In — subject to Google’s terms and policies;
- AI processing providers (for example virtual try-on) — who process images you submit as needed to generate results;
- Hosting, email/SMS, and infrastructure providers that help us run the service.
Your use of third-party services may be subject to their separate terms. We are not responsible for third-party sites or services linked from the App.
10. Disclaimers
To the fullest extent permitted by law, the App and all content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that try-on outputs will be accurate, that products will fit, or that the App will meet your business or personal requirements.
11. Limitation of liability
To the fullest extent permitted by law, Cogent Softwares and its directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunities, arising from or related to your use of the App.
Our total liability for any claim arising from these Terms or the App will not exceed the greater of ₹5,000 INR or the amount you paid us for the App in the twelve (12) months before the claim (if any). Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum permitted by law.
12. Termination
You may stop using the App at any time and may delete your account as described in the App or on our deletion page.
We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the service. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability, and governing law) will survive termination.
13. Changes to these Terms
We may update these Terms from time to time. We will post the updated version on this page and revise the “Last updated” date. If changes are material, we will provide additional notice where required by law (for example in the App).
Continued use of the App after changes become effective constitutes acceptance of the updated Terms.
14. Governing law
These Terms are governed by the laws of India, without regard to conflict-of-law principles. Courts in Surat, Gujarat, India shall have exclusive jurisdiction over disputes arising from these Terms, subject to mandatory consumer protections in your country of residence where applicable.
15. Contact
For questions about these Terms, contact:
Cogent Softwares
Email: hello@cogentsoftwares.com